Privacy Policy

Who We Are

Unlock Zanzibar (“us”, “we”, or “our”) operates the www.unlockzanzibar.com website (the “Service”). This Privacy Policy is designed to help you understand what, why, and how we gather your data, process it, and protect it. We take this responsibility very seriously and advise you to read through this document to familiarize yourself well with our practices.

​

By accessing and using our website, applications, and services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described here in our Privacy Policy. If there's anything you don't understand or if you have any questions, please feel free to contact us through info@unlockzanzibar.com

​

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information to provide and improve the service. By using the service, you agree to this policy’s collection and use of information. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at www.unlockzanzibar.com

​

What Personal Data We Collect and Why We Collect It

​

Voluntarily-Submitted Information
We may collect personal information from you, such as your name or email address, from the contact form which you fill on our website. When you sign up for one of our services, additional information we collect from you is for the purpose of arranging your booking and reservations. This may include your age, gender, nationality, residency, phone number, emergency contact information, passport and visa information, travel medical information, travel insurance details, Covid vaccination details, flight booking details, nutritional preferences, reviews, and any other information you provide us.

Automatically-Collected Information
We automatically collect certain information about you and the device with which you access our website. For example, we will log your IP address, operating system type, browser type, referring website, pages you viewed, and the dates/times when you accessed our website. We may also collect information about actions you take when using our website, such as links clicked.

Cookies
Cookies are files with a small amount of data, which may include a unique anonymous identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Links to Other Sites
Our Service may contain links to other sites not operated by www.unlockzanzibar.com You will be directed to that third party’s site if you click on a third-party link. Therefore, we strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

How We Use Your Data

We may use the information collected in the following ways:

• To carry out internal administrative work.

• Management of bookings related to our partners.

• Contact, request, and management of queries related to our services.

• Interact with you via one of our social networks.

• To better understand your needs as a customer and determine eligibility for our products and services.

• To send you promotional information related to your contact requests and inquiries. Each of our emails will provide information on how to opt-out of future mailings.

• To respond to your inquiries.

• To provide ongoing service and support, including resolution of any issues with our services.

• To operate and maintain our website, and to track and measure analytics on our website.

• To protect, investigate, and deter against unauthorized or illegal activity.

Who We Share Your Data With

We may share your information with third parties when you explicitly authorize us to share your information. Additionally, our website may use third-party service providers to service various aspects of the website. Each third-party service provider’s use of your personal information is dictated by their own respective privacy policies.

​

Our website currently uses the following third-party service providers: Pesapal & Google Analytics. At this time, your personal information is not directly shared with any other third-party applications. This list may be amended from time to time at our sole discretion.

Except when required by law, we will not sell, distribute, or reveal your email addresses or other personal information without your consent; however, we may disclose or transfer personal information collected through our website to third parties who acquire all or a portion of our business, which may be the result of a merger, consolidation, or purchase of all or a portion of our assets, or in connection with any bankruptcy or reorganization proceeding brought by or against us.

​

How Long We Retain Your Data

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

​

Children’s Privacy

Our service does not address anyone under 18 (“Children”). We do not knowingly collect personally identifiable information from children under 18. However, please get in touch with us if you are a parent or guardian and know that your child has provided us with Personal Information. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

Compliance With Laws

We will disclose your Personal Information where required by law or subpoena.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please get in touch with us at info@unlockzanzibar.com

Updated: July 2024.